WestHost targets business users and caters to their web hosting requirements. It offers low-cost shared hosting, cloud hosting and dedicated servers. WestHost was acquired by UK2 in 2008 and is headquartered in Utah along with AN Hosting and Midphase, being a part of Hosting Services, Inc. They are particular about their performance and take every effort to ensure high-level performance with SAS II and Tier-3 network. For customers with intention of hosting a number of websites, WestHost provides easy management tools with easy install scripts.
WestHost: Reliability and Uptime Report
WestHost provides its customers with 99.9% guarantee for shared and dedicated packages. In case of failure of keeping up this uptime limit, dedicated customers qualify for credits but they are charged extra for backups. This is not so in case of shared hosting clients who are provided free back up services. For VPS and cloud clients, backup is done on weekly and monthly basis and no uptime is assured on Company’s behalf.
There are three Website Builder Plans: Essential, Business and Business Unlimited. The features provided are: free Domain name, Templates, SEO Management, eCommerce Support, Add Photo gallery, Email Addresses, Google Maps, 3rd Party Content and Responsive Editor.
Personal Hosting is ideal for those with beginning website hosting with small requirements along with less traffic. Plans include: money back guarantee, nightly backups and site transfer. Preferred Hosting provides a free domain and unlimited email. It is ideal for multiple sites with multiple databases and large traffic sites. Business Hosting is preferred for its unlimited features like bandwidth, SSL certificate and disk space. It is ideal for online business with a lot of traffic.
WestHost: Features and Control Panel
- Lots of 1-click install tools
- Easy website navigation
- RAID-10 and Tier-3
- Free DNS management and phpMyAdmin
- cPanel, domain and SSL certificate provided for free
- PHP5, Python, Perl-CGI, PHP Nuke
WestHost provides 24/7 in-house support to all customers via toll-free number, ticket system, live chat and email. The Company also supports a Knowledge Base, Blog and Forum for basic queries and updating about upcoming products and promos. The company also claims of multi-language support for foreign customers. Member’s area can be logged in by http://members.westhost.com to log support requests.
- Feature rich plans.
- RAID and SAS 70 type II, Tier-3 network.
- cPanel and domain name provided for free.
- Low priced plans with spontaneous site builder.
- Ticket support is not effective and other support options are poor.
- Disk space and bandwidth is provided limitedly.
- No mobile apps provided.
- Downtime issues irk customers.
WestHost provides a 30 day money back guarantee for all hosting customers. Any cancellations within this time qualify for full refund with set up fees. For account termination, an individual can do so by contacting client services via ticket, chat or phone support. The termination request should be sent before 15 days of service renewal date. After termination process is initiated, the Company holds no responsibility to maintain backups.
WestHost is quintessential cloud hosting company with experience and inexpensive pricing. Their plans are best fitted for small and medium enterprises. Even though shared plans may seen to be expensive as compared to others, but their 30 day money back guarantee is best to try out for starters.