Exabytes : Company Overview
Since 2001, Exabytes is offering web hosting services and considered as specialist in the field of hosting. It is rapidly growing provider and occupy no.1 position in 2005 in Malaysia. Currently it has a huge base of more than 75,000 customers including individuals, SMEs, Private & Govt. companies, managing more than 1000 servers & 60,000 registered domains serving in around 121 countries. It is 100% committed to deliver great Satisfaction to their clients, so it offers professional Technical Support for 24×7 & it is having a friendly customer care staff.
Reliability & Performance/ Uptime Report
Uptime Report of the company states it offers 99.9% Network Uptime Guarantee and 99.5% Server Uptime Guarantee in terms of hosting packages to their customers. These figures clearly indicates that company is very concerned for their servers being up all the time and to maintain them, it works hard so that site of clients works on continued basis without any interruption leads to overall top performance and max reliability.
Unlimited Linux and Windows web hosting provides features like Unlimited Subdomains, Unlimited E-Mail Accounts, Parked domains. It also include over 300 apps in cPanel like WordPress, Joomla etc., free domain for life, free 150 templates for site, Databases like MySQL, phpMyAdmin, Microsoft SQLadvanced FTP, Application Installers, Softaculous, SEO Tool free for duration of 90 days, e-mail based features like autoresponder, webmail, forwarders etc. Addon domains are included in Linux hosting.
Exabytes Dedicated Servers offers security & control with full support and 99.9% uptime guarantee.
Linux VPS Plans comes with features like complete root access, 99.9% uptime SLA, Enterprise disk storage, 24 Hrs support, 1 IP, Self managed SLA 7 cPanel/WHM.
Linux Reseller hosting offers full white label, fast account setup, 24 Hrs support, simple & easy mgt., unlimited domain & cPanel, Domains, unlimited Parked domains, Add on domains, unlimited MYSQL DB, E-Mail based features like forwarders, webmail, advanced FTP, Webstats, Softaculous, 150 templates for site etc.
Windows Reseller hosting offers unlimited domains, billing system for free, support, MySQL, Postgre, phpMyAdmin, phpPgAdmin, domains, file mgt backups with other features of Linux.
Features & Control Panel
- Customer Service for 24*7
- 100Days Money Back Guarantee
- 99.9% Network Uptime Guarantee and
- 99.5% Server Uptime Guarantee
- Safe & Secure SSL Certificates
- EBuzzzz Email Marketing
- SEO Tools
- Mobile site builder
- Control panel
An excellent Customer Support/ Service is delivered by Exabytes to their clients round the clock. If any kind of hosting related or technical issue arises or some information, they need, customer care team via helpdesk, phone, e-mail and live chat for 24 Hrs is available. A good and supporting Helpdesk always support clients in premium manner. Knowledgebase & video tutorials are also offered.
- No.1 Hosting Company in region
- Full Customer Satisfaction Guarantee
- A profitable & stable web hosting provider
- Network connectivity is high
- Servers are very prompt
- Money back satisfaction guarantee
- Quality & reliable web hosting platform
- Protection from Spam & Virus
- Offers Scalable services
- Best possible prices in industry
- Account activated promptly
Cancellation/ Refund Policy
An excellent and a different refund policy is provided by Exabytes to their customers. If clients of company found that the services are not providing full satisfaction or they are facing some other kind of issues, they may request for cancelling their account and can get their money back. Things which differentiate Exabyte from other web hosts is that it offers 100 days money back guarantee.
Exabytes, an excellent web hosting company, offering web hosting solutions with server solutions and other services in a prompt and useful way. It delivers great uptime and premium customer service with security which delivers max satisfaction to the clients.