Hostway is a truly international company with its datacenters in and around Europe and North America . They also have Asian and Australian offices. Till now Hostway has registered over 400,000 domains and hosted around 600,000 customers. Hostway has been winning accolades since its formation. It won Find My Host’s Editor’s Choice award for 5 months of 2008 and was judged Best Unix Web Hosting Provider by Web Host Directory in 2008. Business giants like Coca-Cola, Sony Music, Disney and McGraw-Hill have been its clients but this does not mean that individuals and small businesses are overlooked. For Hostways customer satisfaction is top priority. It custom makes plans for novices and expert site developers alike. The company’s hosting packages covers shared and dedicated server hosting, website design, e-commerce services and website marketing solutions.
Company: Hostway Services, Inc.
Key Selling Points:
- Leader in managed cloud infrastructure and application hosting solutions for asset-lite, mid-market and e-commerce focused organizations
- deliver reliable, secure and scalable private cloud, managed server, and hybrid cloud hosting solutions
No. of Customers: 200,000
Services Offered: Managed Hosting, Cloud Hosting, Web Hosting and Email and Applications.
Managed hosting solutions consist of many add-ons backed by SLAs, uptime guarantee and expert support. Managed Servers is ideal for controlling performance and security and it comes with computing-intensive applications and configured customizations. Managed Private Cloud is made for instantly installing resources in a cluster and features scalability. Hybrid Hosting is done by integrating multiple platforms for optimization.
Multiple cloud solutions come with Virtual Private Cloud – VPC, Dedicated Private Cloud and Hybrid Cloud. It features: dedicated resources, high compliance, optimized database, disaster recovery, fast provisioning and is hybrid capable.
E-Commerce Services :- Recently introduced professional-grade cloud-based Managed Magento e-commerce solutions at affordable cost.
Managed Magento Starter
Price: $99.95 per month
Stores : 1
Managed Magento Advanced
Price: $199.95 per month
Hostway: Features and Control Panel
- 404 Custom Tool
- Analog, CleanMail Filter — Spam & Virus Filter
- Email Alias, Email Autoresponder, Email Forwarding, Exchange Hybrid Enabled, GigaMail
- Hosted Exchange Accounts, POP/SMTP Accounts, SiteMail, Website Builder
- Daily Backup facilities, CUP Protection
- Free Applications
- Cron Jobs and Free SSL
- Site Stats, SSH and Dedicated IP
- Unlimited Bandwidth and Unlimited Diskspace
For Hostway technical support is their main priority. 24/7 phone, live chat and email support is provided to clients along with technical teams that assist customers with minor problems and troubleshooting. Other modes include: Hostway Blog, Case Studies, Videos, Webinars and Virtual Data Center Tours. The Company is social media active with Twitter and Facebook pages where any queries can be given and resolved.
Support : 24x7x365 which includes managing and running e-commerce service operations like software and infrastructure updates, maintaining backups, patching, 24×7 monitoring, resource scaling, and performance optimizations
Hostway Uptime Report
Hostway provides a 100% uptime guarantee excluding scheduled maintenance. The Company also credits customer’s account with Day Credit in case of irregularities.
- Multiple offices around the world ensure site uptime.
- Free SiteBuilder tools along with optional premium tools.
- Automatic data backups are provided.
- Phone and live chat support enhance the user experience.
- Prices are above average as compared to other providers.
- Complaints from former customers about cancellation difficulties.
- Shared hosting plan has ample limitations.
Hostways plans automatically renew until cancelled. The cancellation request must be received a minimum 30 days prior to the end of billing cycle. Cancellation becomes active on the day the Company starts the processing. Processing starts with the company confirming the request. No refund is offered after 30 days.
Hostway is a great hosting provider that provides high quality hosting to a large range of customers: individuals, small to medium enterprises. Being one of the global leaders in web hosting it provides top technical support and feature-rich plans for domain name registration, web hosting, web designing, collocation, disaster recovery, application hosting, ecommerce website hosting, dedicated servers, email and online marketing.