Siteground: Company Overview
Siteground, an excellent web hosting provider, offers a wide range of hosting services like Email Hosting, FTP Hosting, MySQL Hosting, PHP Hosting, cPanel Hosting. In Apps Hosting, it offers WordPress Hosting, Joomla Hosting, Drupal Hosting, Magento Hosting, and PrestaShop Hosting. It ensures high uptime leads to good performance and increased reliability with security resulting in maximum customer satisfaction.
Reliability & Performance/Uptime Report
Siteground offers high and satisfactory performance to the customers by giving them 99.99 % Yearly Uptime guarantee and 99.999 % Monthly Uptime guarantee. They are having software’s which keeps their servers up to date and time to time makes use of latest technologies, so that they can ensure high reliability also with good performance. By this, websites of clients run 24 hours a day, 7 days a week, 365 days a year.
And to ensure high reliability, company is offering Daily backups and Shared SSL Certificates so as to offer optimal protection to data stored on client’s site.
Web Hosting offers three plans and all of them possess essential features like Free Domain, Free Site transfer, Free E-Mail Accounts, Unlimited My SQL Db, Unlimited Traffic, Free CDN, Free Regular Backups, 24*7 Support, 99.9% Uptime, 30 Days money back guarantee, SSH & cPanel. Premium features like Super Cache, Technical Support, 30 copies of Backup, Free SSL Certificate for 1 Year are offered with other two plans. Advanced features such as Advanced Hardware, PCI Compliance for free, Pre-installed Git and Staging etc. are offered with the third plan.
Reseller hosting plans offers features such as Unlimited My SQL Db, Unlimited bandwidth, cPanel & Softaculous, Free E-Mail Accounts, Free CDN, Free Shopping Cart, SSL Certificate, Perl, Python, SSH, FTP Accounts, various PHP versions etc.
Cloud Hosting & Dedicated Hosting offers features such as Free CDN, Daily Backups, One click apps installer, WHM & cPanel, Free Domain Name, Dedicated IP, Softaculous Autoinstaller, MySQL 5 & PostgreSQL, Free Private SSL, Free CloudFlare CDN, PHP Versions, SSH Access etc.
Features & Control Panel
- 24*7 support via Chat, Phone, Tickets
- Free Domain & Free CDN
- Free Site transfer, Free E-Mail Accounts
- Unlimited My SQL Db
- Unlimited Traffic
- Perl, Python
- Free Regular Backups
- 99.9% Uptime Guarantee
- 30 Days money back guarantee
- cPanel & Softaculous
- Free SSL Certificate
An exceptional Customer Support is rendered to clients of Siteground. Service to serve the clients is offered for day and night. To interact with the clients, 24*7 staff is available as issues can be aroused at any point of time. Response to the issues is given very fast. Three options are available to the clients for discussing their issues and for seeking any kind of info. They are Live Chat, Phone and Tickets. A rich and good knowledgebase and some of the tutorials is also provided to assist clients in some other way.
- Exceptional Customer Service
- Instant Activation
- Account Setup in just a click
- High Uptime guarantee
- High reliability and security
- Leading edge performance
- Customer Satisfaction Guarantee
Cancellation Policy/ Refund Policy
Siteground offers refund policy to their clients so that they can use this policy in first 30 days of service issued, if they found that services they are using are not satisfactory or not meeting their expectations. A customer may ask for a refund in the given duration and company may return the same to the client. A 30 Days money back guarantee is applicable on Web hosting plans.
A good web hosting company offers reliable hosting services with high uptime, satisfactory response and money back guarantee, security, top notch performance, results in offering high rate of satisfaction to clients.