SolaDrive : Company Overview
SolaDrive has started their services in early 2009, for serving small to mid-sized organizations, providing managed dedicated servers & managed VPS. Founders of company are working continuously so as to improve the quality of hosting and to offer a brand with aim of fulfilling max customer needs. They laid emphasis on providing first class quality service with effective customer support at affordable prices. To achieve this, they are continually upgrading their frontend products & structural hardware and offering their services at reasonable prices.
Reliability & Performance/ Uptime Report
Virtual Private Servers and Dedicated Servers offer 99.9; 100 percent uptime guarantee to their customers. It shows that websites of Sola Drive`s customers are always up and no downtime situation is faced by them. And this is what every client wants from its web hosting provider. So, in terms of performance, Sola Drive offer good results.
Sola Drive`s Managed Linux/ Windows VPS offers standard features like Monitoring & Support on Proactive basis, 30 Day Money Back Guarantee, 99.9% Uptime Guarantee, Regular, Weekly Backups, Prompt Customer Support, Migration Assistance for free, SSL Certificate. Control Panel of Linux consist of SolusVM Control Panel, cPanel/WHM, Free zPanel & Webmin etc. & of Windows offers Direct Admin, WebsitePanel etc. Linux Add Ons are Litespeed, Fantastico, WHMCS, RvSkin, Softaculous etc. & Windows offers Plesk Sitebuilder, WHMCS, CloudLinux for Windows etc. Linux offers OpenVZ and XEN and Windows offers Windows Server 2008 & 2012.
Managed Hybrid VPS offers the same features as Linux VPS offers to their clients. Dedicated Servers are fully managed servers offers 100 percent uptime SLA, IPMI Control, Protection from Cisco Firewall, Proactive support, Free Migration & Free SSL Certificate with 100% Network Uptime SLA. Control panel features are cPanel/WHM, free zPanel, free Kloxo, free Enkompass.
Features & Control Panel
- 30 Days Money Back Guarantee
- 100 percent uptime guarantee
- 100 percent Customer Satisfaction guarantee
- R1 Soft Backup Solution
- 24*7 US Based Customer Service
- SSD Accelerated VPS
- SolusVM Control Panel
- cPanel/WHM, zPanel, Kloxo
- SSL Certificate
- Litespeed, Fantastico
An efficient and effective Customer Service is rendered for 24*7 by Sola Drive to their customers. If their customers face any kind of issue, they can use Support Tickets and contact to company`s customer care executives. If problem is not very big or a complex one, response time of ticket is 10-15 Min. Otherwise, max time taken by the supporting team for resolving complex issues is 1 Hour. They offer guaranteed response time of 1 Hr to resolve customer queries.
- Guarantee for refunding money is offered
- Guaranteed Response within 1 Hour
- High performance delivered
- Guarantee offered to deliver 100% Customer Satisfaction
- Backup Services are offered
- Years of experience
- High Quality Hardware
- Fully Managed Services offered
- Pro Active Monitoring
Cancellation Policy/ Refund Policy
In terms of Refund Policy offered by Sola Drive to their clients, a guarantee is provided. It permits the users to ask for their initial amount to get it completely refunded, if their exp with the services used is not good or satisfactory. But a guarantee works only when user asked within first 30 days of service being issued. After duration of 30 days gets over, guarantee is not applicable.
Sola Drive one of the reputed web host offers high quality & reliable Managed Dedicated Servers, Managed Hybrid Servers and Managed VPS services to their customers with max uptime, money back guarantee & good customer support.