TMZVPS : Company Overview
TMZVPS, a US based hosting company, offers high quality Managed VPS & Dedicated Solutions to their clients. It has been in operation for last several years. It has a good and huge customer database as several clients consider it as a reliable source for their websites, data etc. It will completely manage the Dedicated Servers of clients which allows them to devote their complete time in fulfilling their business objectives & growing their business. Company is having their offices at multiple locations situated at Los Angeles & Florida in United States and at London in United Kingdom.
Reliability & Performance/ Uptime Report
In order to offer max reliability, TMZVPS provides SSL Certificates. These certificates encrypt the communication between client & server so as to offer optimal protection to data or info so that it cannot be accessed by hackers or unauthorised users. It ensures clients that their websites are SSL certified so thereby it leads to max security. Security shield is also offered with Managed Dedicated & VPS Servers.
And to offer high performance, servers are monitored for round the clock, it ensures 99.9% network uptime guarantee on all the dedicated servers & virtual servers.
tmzVPS Unmanaged VPS, Managed VPS plans offers features like 24 hrs 7 days a week customer support, full root access, SolusVM Panel, reset root password, Reinstall/ reboot or change hostname, Resource usage graphs, free answers to questions on forums.
Unmanaged VPS Plans offers additional features like Network & Hardware Support with option of cPanel/ WHM. But Managed VPS plans offers cPanel/ WHM for free & full mgt.
Dedicated Servers Plans offers Complete mgt., 24*7 ticket support, free cPanel/ WHM, full root access, Reset root password, Reinstall/ reboot or change hostname, free answers to questions on forums.
Features & Control Panel
- 99.9% Network Uptime Guarantee
- 30 Days Money Back Guarantee
- 24*7 Customer Support
- Free Website Migration
- SSL Certificates
- DDoS Protection
- Full root access
- SolusVM Panel
- Free cPanel/ WHM
An excellent Customer Support is rendered to clients for 24*7. For any queries, a client can reach to the customer care via submitting a Support Ticket. And in response to any of the clients queries, average response time is of 30 minutes. Community members & other staff of company is always available to assist clients. Clients can also post their queries on forum where they usually gets response in a day. A rich Knowledgebase & Video tutorials is given on site using which client can even help himself.
- Average Support Response time via tickets is only 30 minutes.
- No Contracts need to be signed by the client.
- Dedicated servers with IPMI & Domain Reseller account is offered for free of cost.
- Customer Satisfaction Guarantee
- Entire Scalable Solutions are offered
- Migrations of Website, Script, Database, E-Mail Account without charging anything from client.
- User friendly Control Panel
- Setup on instant basis
- Proactive Monitoring
Cancellation Policy/ Refund Policy
A refund policy of provider states 30 days money back guarantee on VPS Plan to clients. It reflects, on feeling unsatisfied with services offered, a client may ask for a refund within first 30 days.
TMZVPS, an excellent UK based hosting provider provides full featured Managed/ Unmanaged VPS & Dedicated Servers packages to clients at affordable prices. At multiple locations, offering simple & user friendly control panel, customer satisfaction guarantee, scalable solutions, money back guarantee, 24*7 good support with 99.9% network uptime guarantee & SSL is offered so as to deliver what a client is actually expecting.